the procedures below will be used to try to resolve the complaint. These procedures are used by the Postal Service for all customer complaints involving alleged postal service delivery. If, after following these
We found that the company demonstrated professionalism and fairness when answering BBB complaints. When things did not work as their policies indicated, they were quick to apologize and make amends. In addition, their level of complaints has been on a declining trend the last few years – a pos...