I bought a phone on Black Friday 2018 and received a sale confirmation WITH a reference number, the call centre agents just tell me they cant help with my order and that the product has been sold out “I was still under the time frame and Vodacom still had stock”, how can this be i...
All major operators, including Vodacom, provide extensive customer service such as a dedicated call centre or live chat. To contact Vodacom customer service, simply visit their website and find the help center there for more. 💰 What is the minimum recharge plan at Vodacom?
Louisa and a said manager by the name of Phillip who I have a cellphone number for and still awaiting a resolution, I have been calling into the customer care centre so often I have now been blocked from using the service, so everyday that im asked to call in im being billed for. Al...
The service centre needs to take accountability for it's actions. Called them 5 times to get a progress report on my issue and each time was promised a call back which never happens. If the issue is too difficult it is just left unresolved and they move on to another case. ...
4.1.2. Purchase and activate the Qualifying Device, which Qualifying Device must be purchased from any Vodacom Stores, Vodacom Online or Call Centre, Cellucity (includes Cellucity Online), Vodacom4U, ChatzConnect or Technomobi, within the Republic of South Africa; 4.1.3. Retain proof of purchase...