Contact information: name, region, phone number, email address Device information: IMEI, EMMCID, Serial Number, device model and other software information Customer Service information: account information (vivo account or your account of other social media), call recording and chat ...
• Contact Center Service When you contact us via Hotline, email, Live Chat, social media, or other customer service channels, we need to process your contact information (such as your name, country/region, phone number, email address, or account information), call recordings or history of...
When you take part in a Voting, we will collect your account ID and the options you voted for to count the number and percentage of votes for each option and display the results publicly. However, we will not publicly display which option you voted for. ...
Alternatively, users can even enquire about sales and services through different mediums. As of now, Vivo Nepal has set upchat, email, and call support. To initiate chat support, you much fill in a form mentioning your name, phone number, and email address. In email support, you can send...
Call Vivo's Customer Service phone number by tapping here. This phone can dial and get a live rep on the line for you. Or use the list of other Vivo phone numbers, emails, live chat options, Twitter or Facebook handles, and help desk contact centers.
2.If you get and like our items,the positive evaluate is greatly appreciated and thanks for your support. 3.We will give you a discount for your next order if youleave us positive feedback and5 stars. 4.Please feel free to contact us if you have any questions or concerns before or af...
Hello Debra! Thank you for taking the time to provide your feedback! We are glad you are enjoying the TV Mount! If you have any questions, please contact our Customer Support Team at help@vivo-us.com or call us 800-371-5654 Ext. 1 ...
1. Professional service team will support you within 24 hours, by a message, station letter, TradeManager or e-mail etc. 2. Any question please contact us firstly, we will provide VIP-star service to solve your problem. 3. Our products are official authentic products with high quality. You...
In case of physical damage of a product we would require a photo to be emailed to support.my@vivo.com in mentioning your order number. FOR THE AVOIDANCE OF DOUBT, we WOULD NOT ACCEPT ANY RETURN SOLELY DUE TO YOUR CHANGE OF MIND. 4 DELIVERY 4.1 The costs of delivery or the threshold ...
If your phone has been lost, we suggest that you report it to the police and contact your carrier to suspend your SIM card to prevent further loss. Meanwhile, you can try Google Find My Device to locate or lock your device for a try. Note:It is recommended that you promptly change ...