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I am now seriously looking at taking Virgin Media to the Ombudsman as their customer service unless you are a new customer is nothing short of awful! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@string...
Virginmedia in not only my opinion but a large number of people on local Facebook offers a very poor service, notably it's broadband connection. It's customer service is absolutely appalling each adviser tells a different story. If you phone with a problem you are frequently asked for proof...
into my router. To be honest the only thing that's wireless is our mobile phones. Ive factory reset my router and the only thing I connected to it was the ps5 and still got this issue. I even used my old PS4 to see if it was a console issue, but still had the...
I have two big customer service rants coming. This one is related to Virgin Media and the next one will be about SCAN. I’ll hold back on the second one while I wait to see if they do the right thing. I had Virgin Media installed on 9th March and I am completely happy with the ...
The box is quite small too, which makes it ideal if you're short of space, or don't want a big, ugly box dominating your room. The only problem with its design is that you can't stack things on top of it all that easily. It will, however, rest on another device quite happily....
No dial tone, call disruption, or crackling lines – whatever problem you're having with your home phone line, our troubleshooting guide will help you fix it.
The push to 350 Mbps takes Virgin Media speeds just beyond the Openreach GEA-FTTP consumer service and G.fast products, which has been the pattern for the last decade i.e. staying a small step ahead of the main competition. This marketing positition is pretty clear in the current...
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