Selling a 18month package, to me for a service they cannot supply a stable internet connection !!!🙈😂Customer service is poor,there more interested of selling a package to you, instead rectifying a problem!!! Date of experience: 16 February 2025 Useful2Share Reply from Virgin MediaA ...
I have been waiting more than 14 days for my Volt benefit to be applied on my partner's Virgin Media account which is currently stuck on 350mb which is what I currently pay for. My o2 volt benefits have doubled but Virgin still have not applied the volt benefits. When I called Virgin...
Why is my internet so slow? Customer service Virgin Media’s customer service has largely been helpful and transparent during my time with the provider. But its website troubleshooting needs some work. When we first started to have connection issues, we relied on Virgin Media’s Service Status...
But it's not just about speed when you're weighing up switching to a new internet supplier, so that's why we take a closer look at things like cost, customer service performance and customer complaints. We find out ourselves how Virgin Media Broadband really stacks up. We tell you what ...
Posting the answer here in case it's helpful to someone else: after playing around a bit I found what the actual problem is: the Virgin Media router for some reason doesn't like it when the “Limit IP address tracking” option is on. I simply turned it off and the connection is back...
Re: Poor VM service [re: jchamier] [link to this post] Well an engineer came around an replaced Hub, cabling and reassigned my connection in the cabinet. Impeccable service by the guy. However, WiFi is still an issue. I NEVER had any problems with Zen Internet and its Fritzbox or my...
What that means for the customer is slowdowns, disconnection and poor latency. The hub does try and renegotiate the lost channel, but that takes time, and the problem will recur. The underlying cause is usually noise on the upstream, because it is those channels that the hub uses...
If you can, try watching TV from a source other than your Virgin Media TV box, such as a videogame console or a DVD player. If the picture quality is still poor, the problem could be with your TV.4. Broadband connection problemsIf you’re having issues with some of the online content...
The Virgin Media VM720, made by Huawei, will connect you to Facebook, let you surf the web and harvest your emails. And yet it only costs £40 on a pre-pay deal. Let’s see if this purple wonder is too good to be true. The Virgin Media VM720 might just be the only phone ...
Just like with the PS5, game performance on the Xbox can be affected by poor WiFi signal from your router to your device. Try using an ethernet cable to connect directly. This can boost the reliability of your connection, and ensure internet data is being sent and received as quickly as ...