A space for everyone to get help & support, engage with the Virgin Media brand, bounce ideas off each other and have fun Featured Content 1 MIN READ Some important information if you have a Virgin Media email account 2 months ago
It’s all part of the Virgin Media service, and that’s why we won’t charge you a penny. Find out how to contact us here. You also may want to check whether there’s an issue in your area rather than just with your equipment. This handy video shows how you can check your ...
The article reports on Virgin Media's development of a new advertisers' platform that will target consumers with on-demand branded television content. The entry notes that the Virgin Showcase area will allow viewers to access advertisers' content through an electronic program guide. It also cites ...
I have had lots of problems with virgin, but my biggest problem is you can't get in contact with them to get problems fixed... once again my phone line is out of order because the engineer was in the main box fitting someone else's virgin. Had enough. Date of experience: 15 May ...
Less than two hours after the call, we received an email saying the credit had been added to our account, and we could see it in the ‘bills’ section of Virgin Media’s app not long after. If you have problems with your Virgin Media connection, you might have more success than we ...
Issues with the broadband in your area Issues with the setup Understanding Lights on Wi-Fi Hub Alongside knowing the reasons behind no internet connection when using Virgin Media Wi-Fi, it is important to understand what each LED light on the Virgin Media Hub means; this helps take appropriate...
Started having intermittent problems a few days ago within a week of installation. I thought it might be my local configuration as virtually all connections are wifi and I have additional switches. Even their website says there are no issues with my service in the area and everything is OK....
You can also check whether there are any known issues with the channel by logging into My Virgin Media, or using the My Virgin Media app.6. Cable connection problemsMake sure all the connections linking your TV to the TV box and the wall socket are finger tight. A loose connection could...
Fix my Broadband...(step-by-step information on troubleshooting the most common broadband problems) Fix my Wi-Fi Fix my slow connection My broadband is unreliable Fibre Broadband GuideLearn what 'fibre'broadband' is and how it can benefit you (including FTTC and FTTP) Resolving a problem wit...
So far they seem to be based in the Midlands, Coventry and Birmingham being mentioned. Is anything showing online yet using https://virginmedia.com/support/help/check-services/ for known issues over a wide area, or on the automated Service Status number 0800 561 0061 which often gives ...