When your installation is rescheduled or put on hold, once the work is completed and the account is active, the account is automatically assessed for compensation. If eligible, the credit is added and will show on the first bill that's due to be generated. If the account is cancelled, or...
In April Virgin Australia entered voluntary administration, after the carrier’s request for government aid was denied. At the beginning of the month potential buyers for Virgin Australia were narrowed down to Bain Capital and Cyrus Capital Partners. Well, Cyrus Capital Partners has withdrawn from th...
Track VA337 from Melbourne to Brisbane: Virgin Australia flight status, schedule, delay compensation, and real-time updates.
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Please use this form to submit general feedback, compliments or complaints which relates to a flown Virgin Australia flight. You can also use this form to submit a claim under the Guest Compensation Policy. Please attach any applicable receipts or tax invoices to support your claim. You can re...
Guestmeans a person who has a Ticket booked in their name for travel with Virgin Australia, and includes an infant who is carried with you who does not have a separate Booking. Guest Compensation Policymeans ourpolicywhich sets out the compensation and assistance you may be entitled to receive...
Our Guest Compensation Policy also sets out information about the assistance we will provide you if we make a change to your booking. Depending on the circumstances, we may provide you with a refund, travel credit or other compensation. For guests travelling on flights between Australia and the...
Please use this form to submit general feedback, compliments or complaints which relates to a flown Virgin Australia flight. You can also use this form to submit a claim under the Guest Compensation Policy. Please attach any applicable receipts or tax invoices to support your claim. You can re...
Guest means a person who has a Ticket booked in their name for travel with Virgin Australia, and includes an infant who is carried with you who does not have a separate Booking. Guest Compensation Policy means our policy which sets out the compensation and assistance you may be entitled to...
(EC) No. 2027/97 as amended by EC No. 889/2002. This notice cannot be used as a basis for a claim for compensation, nor to interpret the provisions of the Regulation or the Montreal or Warsaw Conventions. It does not form part of the contract between Virgin Australia and you. ...