Virgin Atlantic policies Policies and claims Key terms Summary of key terms Claim a refund for flight disruption Refund form Flight disruption policy Disrupted flight options Give us feedback and tell us how we did Feedback form Conditions of carriage Read our Conditions of carriage Customer...
We only make a refund to the person who paid for the ticket. Full details can be found in our Refunds policy. Taxes, fees, charges and surcharges In addition to the fare, you must pay any taxes or other fees and charges imposed by a government or airport operator and these will be...
Your dream holiday awaits. From the Caribbean to South Africa, the Far East and USA. Book with confidence with Virgin Atlantic Holidays.
Alison Millington
Once you file a compensation complaint, the agents will look into it and initiate compensation based on the rules mentioned in the Virgin Atlantic Compensation Policy. You can also call the agents to take all the updates on your complaint if it is delayed more than 28 days. ...
Virgin REFUND WHAT REFUND Money to burn go with Virgin AtlanticAnother negetive experience with the"Customer Palm Off" service1/2 hour on phone pressed all the correct buttons for customer service then told customer service finishes at 5pm. Asked to complain, Darren cant take complaints over the...
The cost of fare difference for all customers will be completely waived if the new travel date takes place on or before 31 May 2021 – a two-month extension on the previous policy. Juha Jarvinen, Chief Commercial Officer, Virgin Atlantic, said, “We understand the difficulties that Covid-19...
We recognise the importance of every single refund and anyone who has requested one for a cancelled flight or holiday will be paid in full. We have announced that Virgin Holidays will become Virgin Atlantic Holidays, focusing on one powerful brand. Virgin Atlantic Holidays will continue to focus...
Their first class salt and pepper pots bear the legend “pinched from virgin atlantic” They even have limited edition sick bags: Does this make sound commercial sense? All the pazzaz creates an emotional connection with their customers. And emotion overwhelms logic each and every time. So when...
Not only did they purposely book me on a flight that was $300 less then what I originally paid but WONT refund the difference , they said tough, that's our policy , that's how vouchers work with us secondly when I ask them to change the time because they booked it without even che...