customer service terrible if things go wrong, e.g. a parcel not arriving, or finding yourself being conned (yes, scammers are on Vinted, so be careful). The help page send you around a in a circle. And then they ask you to press the 'received item' button to get through to further...
Their customer service is an AI bot that has you going round in circles. I will go back to selling on EBay so that I can get a speedy payment. Date of experience: December 12, 2024 Useful5Share AW Alice Wood 8 reviews US Dec 11, 2024 Great Until Something Goes… Great until ...
Rally really bad customer service - actually there is none? And trying to log on to my account on my computer now have my blocked without any reason? so really not a succes - more of a scam. Date of experience: 18 October 2024 Useful1Share Previous12349Next page Company activitySee ...
to better customer service, or even improving the delivery options. Start with aMinimum Viable Platformand add features as you learn more about your specific audience.
Customer service is below average though, particularly if there is an issue after 48 hours of receiving a purchase. They also cannot do partial refunds, so if items are not as described, the buyer has to pay for the returns, or arrange something outside of Vinted, which isn't recommended...