Both satisfaction with recovery and overall satisfaction disclose a positive influence on repurchase intent, and only satisfaction with recovery positively affecting word-of-mouth intent.doi:10.21002/amj.v5i1.2172Tu Van BinhNguyen Tran Phuong ViAsean Marketing Journal...
hence, it is impossible to evaluate the aspect of customer service, friendliness, or skills of the staff. According to Nguyen (2010), customer care is a crucial factor for service providers to build their own identity and reputation.
VIETNAM-ECONOMY: DEATH PENALTY FAILS TO DETER BANK CHEATERSNguyen Phan Phuong
Phuong-Thai NguyenMinh Le NguyenSpringer, ChamInternational Conference on Applications of Natural Language to Data Bases/information SystemsNguyen, D.Q., Nguyen, D.Q., Pham, S.B., Nguyen, P.-T., Le Nguyen, M.: From treebank conversion to automatic dependency parsing for vietnamese. In: ...
VIETNAM: INFERTILE COUPLES MAKE A BEELINE FOR THE SPERM BANKNguyen Phan Phuong
This paper contributes to the gap of lacking analysis on mergers and acquisitions in Vietnam banking sector.doi:10.1080/23311975.2020.1823582Phuong Anh NguyenLinh Dan PhamCogent Business & Management
doi:10.1108/JSBED-01-2021-0011Chi Huu Phuong HoKiet Tuan NguyenJournal of Small Business and Enterprise Development
Almost no erosions were found in the right bank (Phong Van, Co Do, Phu Cuong, Tan Hong, Chau Son and Phu Phuong) in this period. The study showed the effective use of remote sensing and GIS in river bank accretion/erosion assessment.Tuyen Danh Vu...
Dai Quoc NguyenSon Bao PhamPhuong-Thai NguyenMinh Le NguyenNatural language processing and information systems: 19th International Conference on Applications of Natural Language to Information Systems, NLDB 2014, Montpellier, France, June 18-20, 2014, Proceedings...
Khoa, Duong DangTon Duc Thang UniversityPhuong, Phan Thi ThanhTon Duc Thang UniversityThach, Nguyen NgocBanking University of Ho Chi Minh CityVan Diep, NguyenHo Chi Minh City Open UniversitySpringer, Cham