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Absolutely awful customer service. You can easily wait on hold for an hour to get through to a chat agent. Don’t be surprised to be rudely disconnected after an hour when you attempt to cancel your account. Couldn’t get away from this company fast enough. Date of experience: February...
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I reached out to a Verizon customer service representative to ask about the difference in speeds between premium data and regular high-speed data. You can see the response I got below. Source: Verizon Wireless Online Chat You canlearn more about deprioritization at Verizon Wireless here. Addition...
Recent Verizon Wireless Customer Questions Why can’t you talk directly to a person instead of chat At Verizon Wireless, we provide several ways to get in touch with us, including the chat service. It's designed to provide quick and efficient assistance, and often faster than being on hold ...
Check your work email address for a confirmation email from customerserviceb2b@verizonwireless.com with the subject "Discounts by Verizon wireless" Click the Confirm My Discount link in the email within 72 hours. If the link expires, start again and resubmit. Note: If you have more than 1 Ve...
t make it easier on customers by consolidating the wireless and internet accounts online as a one-stop shop for customers. Today, was the final straw when I opened what I thought was a bill but it was a notice informing me that my service would be disconnected if I didn't pay the ...
In the Service section, clickManage Wireless Numbers. Select the phone number you want to manage. In the Actions dropdown, clickAdd or Remove Features. In the Verizon Safeguard section of the Add/Remove Features page, clickBlock Verizon Cloud. ...