(f) over-the-air updates to operating systems or firmware; (g) diagnostic support not related to Your Devices; (h) help desk and troubleshooting services for Verizon’s network services and billing inquiries; (i) modification of ...
Verizon pushed a router firmware update and now I rarely hit 900 down and cannot break 500 on the up link. Like you, I suspect that there’s some hidden QOS setting that favors wireless to the detriment of wired. I’ve had Verizon managers and technicians at the house multiple times. ...