@verizonfios @Verizon Trying to purchase the “whole shebang” - TV, Internet, Jetpack hot spot, cell phone upgrade. Is there not one person who can help with it all? And why can’t I just call? “Download an app and set up an appointment” - really? #customerserviceisagoodthing ...
In today's digital age, we heavily rely on our network providers to stay connected. When a network outage occurs, it can be disruptive and frustrating. Verizon, one of the largest networks in the U.S., is generally reliable, but like any network, it can occasionally experience outages. He...
"Verizon engineers are making progress on our network issue, and service has started to be restored," the spokesperson said. "We know how much people rely on Verizon and apologize for any inconvenience some of our customers experienced today. We continue to work around the clock to fully resol...
Recently launched by Verizon, Visible is a new, standalone cell phone carrier and service option for mobile phones that offers unlimited talk, text, and data with no contracts for only $40 a month. While the deal might sound too good to be true when compared with the higher-priced unlimite...
The FCC said it was "working to determine the cause and extent of these service disruptions." Some Verizon users said on social media platform X that their phones were stuck in "SOS" mode. "SOS" appears in the status bars of iPhones if the device is not connected to a ...
While the number of cell site outages provides a rough approximation of the storm's impact, the FCC said the statistic "does not necessarily correspond to the availability of wireless service to consumers in that area." "Wireless networks are often designed with numerous, overlapping cell s...
Everything you would expect working in a place like this. Fun and easy. Customers are easy to deal with, but you do learn that most of the contracts Verizon has with cell phone providers are with phones that are prone to having issues. ...
Our focus for today remains on restoration in Hillsborough County. For sites that remain on generator power, non-stop refueling efforts continue to ensure sites remain in service for Verizon customers and first responders. Where cell sites have already been restored, our System Performance engineers ...
In areas where cell service has been restored, customers may see a difference from their pre-storm service. The temporary connection links we have put in place while working on restoration of fiber accommodate smaller amounts of traffic. We encourage our customers to be judicious with how they ...
Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Keep your co…