Veterans Affairs benefits processorsare on pace to shatter last year’s workload levels, but that still might not be enough to make significant progress on theoverdue claims backloguntil next year. In fiscal 2023, department benefits officials completed nearly 2 millionveteran and survi...
Former VA Secretary Eric Shinseki had made a public pledge to bring the backlog down to zero before 2016, but officials later acknowledged that was an unrealistic and potentially problematic goal. Some claims take longer than four months due to complexity or updated paperwork. The backlo...