Find out what the clients wants.2.接受预订:Find out what the clients want.3.拒绝预订:Reserving a booking.4.提供价格信息:Giving information about prices.5.为客人提供宾馆情况:Giving the clients information about the hotel.6.预知付款情况:Advance information on payment.7.掌握到达的细节情况:Getting ...