If your mail or package included insurance, you may be able to file an insurance claim. For damaged or missing contents, we recommend filing a claim immediately, but you must file no later than 60 days from the date of mailing. Learn about Claims...
If you sent a package from the U.S. to a foreign country and it was missing contents, damaged, or lost, learn how you can file an international claim for the insured value of the package (if it was covered by insurance): International claims are different from domestic claims—they have...
I asked about initiating a lost package process and they tell me that is not possible until it is scanned. They also tell me I cannot file an insurance claim because it was never scanned. What can I do? The only advice they gave for future was to always wait in line and make sure ...
The Postal Service has its own “lost and found” department in Atlanta called the Mail Recovery Center (MRC), which some may recognize by its older name, the “Dead Letter Office.” The staff at the Mail Recovery Center is dedicated to reuniting lost letters and packages with their recipien...
My email has been lost since January 8, 2025. I have completed the due claim process, but they have not responded. It is incredible that they have the shipping number but cannot locate it. This was at the Burnsville office. Also, when calling customer service, they do not provide a solu...
Find out how to file an insurance claim to get compensation if your insured USPS package was lost, damaged, or had broken or missing pieces.
How to make a USPS lost package claim It’s important to note that just because you can track your package, it doesn’t mean it will be delivered faster. It also doesn’t mean it’s guaranteed to arrive. If it doesn't reach its destination, you may have to make a USPS lost packa...
Step1: Click the Help menu and select “File a Claim.” 第一步:点击帮助菜单,选择提交索赔。 Step2: Click “International Shipments.” Gather all the information you will need for your inquiry.Then, click “Create an Inquiry.” 第二步:点击“国际运输” ...
Is filing a claim with USPS my only option, or is there something else I can do to get my money back? I would greatly appreciate any advice or guidance from anyone who has dealt with a similar situation. I'm new to eBay and feeling lost on what to do next. Thank you...
If your package is lost, start by checking your tracking information for any updates. Often, packages may be delayed rather than lost entirely. If there are no updates after several days, contact your shipping carrier’s customer service for further assistance. They may offer a claim process if...