Every product’s user onboarding experience is different. And it should be.So while I can’t crown a single champion, some onboarding experiences stand out from the pack. That's why I compiled 11 of the best user onboarding examples I could find—broken down by what makes each onboardi...
Onboarding 英文本意为‘入职’,新员工的入职培训可以用”Onboarding“。 一般中文互联网中 user-onboarding 通常被翻译为用户引导,但我觉得这个版本的翻译含义中缺失了一些非常有意思的细节。引导只是一种「手段」,根本的目的仍然是希望新用户接受自己的产品,好的user-onboarding design 就好比乘客上船前的甲板上迎风...
This is definitely one of the more comprehensive user onboarding examples out there, but by getting all of the information up front Stitch Fix can give new users the best experience. 15. Pinterest Pinterest is a visual social networking sitethat’s perfect for sharing ideas and finding inspirati...
By the end of a user onboarding experience, users should: 1. Have an understanding of your product’s value (ideally gained through first-hand experience or use). 2. Be equipped with the information needed to use your core product successfully on their own (or know where to find this inf...
Perform user experience (UX) tests. Provide self-service support options. 1. Map out user journeys. Successful onboarding requires a clear image of the product's users. Before establishing a process for onboarding users, craftuser personasthat reflect their needs, goals, motivations, and the mes...
The Department of Motor Vehicles (DMV) has a terrible user onboarding experience. Say you need a new driver's license. You arrive at the DMV. You pick a number. Someone shouts at you, "Hey, you need to fill out that form before you pick a number!" You grab the form and pull a ...
User Onboarding Customer Experience What Is a Digital Adoption Platform? Learn how DAPs enable technology users in our ultimate guide. Template Library Explore free templates and interactive tools across CIO, CHRO, L&D, and CX use cases. ...
tell them about the features that are most relevant at the moment. It’s important to understand your customer journey and how your users will typically progress through your app’s features. With this data in hand, you can design a better onboarding experience that delivers the right informati...
Using an intuitive dashboard, the user experience is spot-on. While this is a great data analytics tool, it is not designed specifically for user retention and may not have the variety of breakdowns you would want in a customer onboarding solution. Google AnalyticsAs a popular product in ...
Maybe there’s no such thing as a perfect onboarding experience. But there are many outstanding examples you can learn from and which can help you identify parameters for your own onboarding solution. Even though many companies think their product is self-explanatory, even the most basic app ...