However, those refunds will be payable only if a passenger does not accept a “significantly changed flight, rebooking on an alternative flight, or alternative compensation.” Refunds are also payable for situations which are both controllableand‘uncontrollable’, so airlines must advise customers of ...
Common questions about strike compensation Why AirHelp? When an airline’s staff or crew goes on strike, it often results in heavy flight disruptions. This greatly inconveniences air passengers, as there is a lot of confusion as flights get canceled. If you have experienced delays due to airlin...
The table below helps clarify when you might be eligible for compensation: Compensation Disruptions due to operational issues (e.g., technical problems) Denied boarding due to overbooking Missed connections caused by delays on the first leg of your journey Strikes by airline staff Extraordinary ...
You can check the Delayed Baggage Portal for updates and we'll contact you when your bags are ready to be returned. Frequently asked questions Time limits for reporting delayed or damaged baggage There are strict time limits for reporting delays, damage or destruction to part or the ...
US Travellers Face Over 1,000 Flight Delays and 92 Cancellations Today Amid Ongoing Airline Disruptions Causing Hiccups in Travel Industry
Incomplete or inaccurate information may result in additional charges payable directly to the airline or in a worst-case scenario, be denied boarding. Level 1: Deposit and Cancelation Fees, applies to all trips, except for Small Groups Tour. Level 2: Deposit and Cancelation Fees, ...
" stated theU.S. Bureau of Transportation site. "The action, which was in addition to over $600 million DOT already ensured was refunded by Southwest to passengers, requires Southwest to establish a $90 million compensation system for future passengers affected by significant delays and ...
Disclosure of your personal information We may disclose your information to partner airlines, oneworld alliance airlines, and non-airline program partners for the purposes outlined in this Privacy Policy. We may also disclose your information to: Providers of goods and services to members of our prog...
During lengthy tarmac delays, our staff will ensure that customers with disabilities or limited mobility face no discomfort. If your journey includes flights operated by another airline, please check with that carrier for additional requests, as different policies and procedures may apply. ...
President Bidenannouncedin early May that he is pushing to bolster passenger protection and compensation for delays or cancellations, after the Department of Transportation saw airline passenger complaints rise 55% in 2022. There are also mounting requests to more aggressively and comprehensively address ...