All right. Thanks to all of you for joining us today, either on the phone or on the web. I'm sure you can sense our enthusiasm and our optimism. We've been through a lot, and we've really taken Upstart to a leve
Customer experience 4.6 Upstart offers a range of customer service options, including person-to-person assistance seven days a week. It also has an app and an autopay option. Transparency 5.0 Upstart both allows prequalification and hosts most its rates and fees — or lack thereof — on its ...
Customer Support If you need to contact Upstart’s customer support for any reason, you can do so via email or phone. Customer service representatives are available Monday through Friday from 6 a.m. to 5 p.m. PT and on weekends from 6 a.m. to 5 p.m. PT. The customer support repre...
Upstart’s customer service team supports borrowers throughout their loan experience by assisting with applications and questions about loan repayment. Here are the ways to contact Upstart’s customer service: Send a message via the website (must have a login) Call the toll-free number: 855-438...
Customer experience (17/20): Upstart has an excellent customer service rating due to its soft credit check prequalification option, 50 state availability and seven-days-a-week phone support. Company reputation (10/10): Upstart has the highest possible rating from the BBB. Another noteworthy loan...
All right. Thanks to all of you for joining us today, either on the phone or on the web. I'm sure you can sense our enthusiasm and our optimism. We've been through a lot, and we've really taken Upstart to a level that I think the world has yet to see. ...
The customer service line is unavailable on New Years Day, Thanksgiving, Christmas Eve and Christmas Day. Digital experience Borrowers can apply for an Upstart loan entirely online or over the phone with the help of a representative. Prequalification is also available through the lender’s website...
first lending partnership before the end of the year. We continue to invest enormously in servicing and collections. To give you a sense of this, in the last two years, we've tripled the number of Upstarters on our servicing product and engineering teams. And this investment is paying off...
prime, you're not talking about prime in the traditional sense, but you're talking about more like primer but still net primer maybe because you frame who is the prime customer you're talking about, and I know you don't use FICO scores, but like how would that customer translate to ...