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Part-time workers make up the majority of unionized UPS Teamsters. Leading up to the negotiations, union head Sean O'Brien called them the "unsung heroes" of the company. These part-timers, who work in warehouses sorting packages and loading and unloading trucks, complained to CBS MoneyWatch ...
UPS’s worker-friendly reputation has also been tested by the e-commerce battle and the longer hours it demands. Amazon and FedEx use lower-paid contractors for many home deliveries. Abney says that some UPSers told him that the company should just let big customers hire their own contractors...