or login pages on Ubisoft websites. Please note that we are not able to remove temporary locks placed on your account. You will receive an email once the sanction has been lifted from your account. If you believe your account was permanently locked in error, please contact us to appeal the...
To start receiving support, please choose the option which best matches the issue you are facing: I forgot my account details I cannot access the email address linked to my Ubisoft account I see an error when logging into my Ubisoft account My Ubisoft account has been hacked or stolen I am...
Verifying your email address improves the overallsecurityof your account and enables you to receive special offers from us. Toverifyyour email address: • Head to theAccount Managementlogin page. • Log in with your Ubisoft account information. You will be prompted to verify your account. ...
Once you are on the Support Case page, you can choose from either of the following: send an email for a support ticket or start a live chat. Note that support chats are only available at specific times, depending on which country you live in. If you want to send an email, select the...
If you have other problems logging in to your account, the last resort is to contact Ubisoft. You can send an email to accountsupport@ubi.com and include all the details of your request to get a faster resolution. Conclusion Visit Ubisoft's Support page if you need more assistance with yo...
A: Ubisoft protects players through 2FA by offering a secure way to verify their identity and prevent unauthorized access to their accounts. This helps create a safer and more enjoyable gaming experience for all players. References: Ubisoft Support: Two-Step VerificationConclusion...
"We noticed that you have not been using your Ubisoft account associated with [redacted email address]. We have temporarily suspended your inactive Ubisoft account and will be closing it permanently in 30 days in accordance with our Terms of Use." Ubisoft Support then provides a link users c...
Customer Support How Do I Contact Ubisoft Customer Support? Ubisoft is one of the best, if not the best, gamer developer, distributor, and publisher. Suppose you have any issue that you need... Read more How do I contact Ubisoft about a problem with my game?
If your game’s Ubisoft Support website has ongoing outages, you may need to wait a few hours for the developers to resolve the issue. Keep an eye on the server status periodically to stay updated. Fix 2: Run Ubisoft As Administrator Editor’s Note: This step will allow an app to run...
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