If you've lost access to the email address linked to your Ubisoft account, you'll have to contact the company to help you access your account. This will involve providing the company with your account details as asked by the support team on the live chat. Step 1.Open your web browser a...
One said that they "lost [their] Ubisoft account and all the Ubisoft games [they'd] bought are now useless", while another said: "I don't have access to the email address on my account because the email service closed down, and I can't change it because I have no access...
"We certainly do not want you to lose access to your games or account," it said, confirming that if you do want to close your Ubisoft account, or if it gets closed due to inactivity and you haven't seen the email you've been sent, you'll won't be able to play an...
We are here to help if you lose access to your Ubisoft account. To start receiving support, please choose the option which best matches the issue you are facing: I forgot my account details I cannot access the email address linked to my Ubisoft account I see an error when logging into my...
Now open Uplay Launcher to check if it works. If it doesn’t, move on to the next fix. Fix 3: Disable proxy settings Using a proxy may cause connection, installation, or patching issues. So to fix Uplay Connection lost error, you should disable proxy settings. Follow the steps for yo...
If someone were to try to access your account without being able to verify the code, you will receive an email informing you about potential suspicious activity on your account. Please note that it is possible to recover access to your Ubisoft account even if you have lost access to your ve...
In the email, open the link provided. Enter your new password in the pop-up. Select "Change" to set your new password. You will receive another email to confirm the successful password change. You can request to access the personal data that Ubisoft holds about you at any time. ...
Step 4: Open the Ubisoft Connect app and check if the “Ubisoft connect initializing connection lost” error has been resolved; otherwise, move to the next step. Fix 3: Reboot PC and Router Editor’s Note: A simple restart fixes many minor issues and errors. If the Admin mode does not ...
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Ubisoft Connect: Connection Lost on the Steam Deck One of the most common issues you will encounter when using the Ubisoft Connect client is the “Connection Lost” error. From various users’ experiences, this seems to be caused by an MTU black hole, meaning the connection can never be comp...