Looking for contact information?While we don't offer a customer service number for Uber riders, you can log in to your account to get personalized support or explore the resources below to find solutions to issues related to Uber rides. Search All topics Help with a trip Account A guide to...
Tip #2: Contact Uber Customer Service via Help.Uber.comUber also has a robust online help section at help.uber.com. Here, you’ll find a lot of good basic information whether you’re a rider, driver, eater (Uber Eats customer), or restaurant (Uber Eats partner)....
When you first sign up for Uber, you should look over the rider terms of use to make sure you’re not violating any rules. If you break these guidelines, your account could be deactivated at any time. How to Reactivate Your Rider Account After you’ve realized your account has been deac...
grace period for Uber Black SUV trips is 5 minutes for non-airport pickups, and 2 minutes for airport pickups. The driver may charge the rider a cancellation fee if the rider has not boarded the vehicle within 15 minutes of a non-airport pickup, or within 5 minutes of an airport pick...
Take Free Rider for New Users Paradoxically, use this Uber Discount Code at the time of booking:WlH31 Free First Ride By Using Uber Promo Code However, use this coupon Code at the time of booking:FOODIEBIGVALUE Another, Free First Ride for New Users ...
customer service team solve my problem 01 Aug Posted byRider 8/1/23 2:53PM I was visiting in Michigan over the weekend 30 minutes from the Detroit Airport near Monroe. I made an appointment on Friday for a 6am pickup on Sunday morning to go to the airport. At 10 minutes to 6 it ...
I have been banned as a rider for low rating, after not tipping drivers. I have always been super polite and friendly to drivers, not drunk, not drugged, not angry - nothing of the sorts. After 140 email messages with Uber 'customer support' and 8 phone calls, I concluded, their is ...
Create a ride, then enter your rider’s phone number and pickup and dropoff locations. Choose your rider’s preferred vehicle type and add any instructions for the driver. 1/3Features customizable for your business CoordinatorsRiders One-way or round-trip rides Arrange a one-way ride, or ...
2-way ratings– Uber won’t allow riders with poor ratings to take rides, so you don’t have to worry if there was a previous incident with a rider. A couple of new safety features are coming soon or released in certain cities as a pilot and include: ...
Once the trip has begun, the rider will receive a text message from the platform with complete instructions, including the driver's information, car information, and real-time ride tracking. Uber Cancellation Policy Through the app, you can always cancel a trip, although there can be a cancell...