Vice presidents require advanced education and experience in their areas of expertise, as well as leadership and organizational skills. Many rise to their positions by being promoted from lower technical and administrative levels. Middle and Lower Managers Below vice-presidents are one or more layers ...
Within a call centre there are common roles, responsibilities, and positions, including the Call Centre Manager, Team Leaders and Agents. There are also other call centre job titles, such as the Customer Service Director, Resource Planning Analysts and Quality Analysts, all of whom play a vital...
This article reviews the tendency toward burnout (the depletion of energy levels) of those in the caring professions. It is suggested that there is a correlation between the work of Ernst (1971) on scripts and life positions, Freudenberger's (1975) typologies, and further development of Erskine...
The overall graduates' job placement rate has been over 97% for consecutive years, and the promotion rate of positions in three years after graduation has reached 69.27%. In addition, the satisfaction with their Alma mater is 99.43%, and the employers' satisfaction with graduates is relatively ...