E-commerce sales can be B2B or B2C. Both involve the same process of selling products or services online. For B2C sales, this might mean chatting with someone online to provide customized product suggestions and quickly closing a deal. B2B e-commerce salespeople typically work through more comple...
When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to help them. They could take their business elsewhere if you leave them without a solution long enough. What types of customers...
When working in customer service, you will be dealing with many different situations and with various types of customers who want to resolve their problems. You have to help them. They could take their business elsewhere if you leave them without a solution long enough. What types of customers...
Battle cards can be used for effective pitching, to stay ahead of competitors the lead is talking to, and to practice for specific sales situations. Product demo script or flowchart When a sales rep walks a lead through a demo, it’s important to sound confident, knowledgeable, and on top...
Check out our top10 recommended best sales bookson selling that will help you fine-tune your sales skills in no time. Watch Sales Training Videos The reality is the internet is full of free sales training videos suggesting that they’re the best, but when you’re upskilling, there isn’t...
Shawn has a masters of public administration, JD, and a BA in political science. Cite this lesson Buying situations are the circumstances surrounding purchases, defined by the information available to and the effort required from the buyer. Understand this concept through examples of the three prima...
with clients, generating leads,cold calling, house tours, management of data for clients and properties. A real estate agent also has to attend a lot of meetings with property owners as well as buyers. The greatest responsibility that you will get is to keep calm under pressure situations. ...
Resiliency is crucial for this role. Like most sales jobs, the AE role comes with rejection and uncertainty. You’ll be miserable if you don’t learn to bounce back quickly after failure and remain calm in high-stress situations. Of course, there are also a lot of highs. If the idea ...
Learning both negotiation styles can be a shot in the arm for both your business and personal life. Each type of negotiation has its place. You’ll often find some overlap between the two. Consider trying your hand at both, to become better prepared in different situations....
Boeing: Selling a Dreamliner the 787Dreamliner? Discuss this in terms of the core benefit‚ actual product‚ and augmented product levels of 787Dreamliner. The 787Dreamlinercore benefit is to provide an evolutionary step in air transportation by “looking at every aspect of the flying exper...