Email clients (Mail User Agents - MUA), mail synchronization. aerc - A pretty good email client alot - MUA written in Python using the NotMuch backend, MailDir format support. alpine - Mail client which aims at being "fast, easy to use email client that is suitable for both the inexperi...
Because the staff members log on again each day, the system knows exactly who is in. In the call centre this is important for business travel, for instance, as each customer has its personal agent. If that person is not available when the customer rings, then the ICM automatically directs...