Booked a’all inclusive’ holiday on Tui’s app. Upon arrive the food/drinks and service was far from all inclusive. I requested a different hotel to be told this would cost £500 more. Pointed out the reasons why was the offered £150 compensation (for two adults for food and drink...
So I have been on my fair share of all inclusive family holidays and I can honestly say this one really let me down. We got in late and of course the kitchen had closed at 9 luckily I had bought some sandwiches for the kids. Thought I would message the TUI rep ...
I understand that it was busy season but this hotel was over capacity and did not have the social areas to accommodate this many guest, which concerned me from a safety point.MoreDate of stay: August 2023 See all 330 reviewsNearby Hotels All Inclusive...
Thank you for having chosen TUI MAGIC LIFE Masmavi for your holidays! We also thank you for your feedback.We regret that your stay didn’t completely pass the way you imagined it. The mentioned issues will be discussed internally.Sincerely, TUI MAGIC LIFE Masmavi TeamReport response as ...