Jutda Helpdesk is an easy-to-use & open source trouble ticket system for small enterprise that is built with Django and designed from the ground up to be easy to use. Whether the tickets are sent via the web interface or e-mail, the application can create the ticket & users can reply ...
Trouble ticket (sometimes called a trouble report) is a mechanism used in an organization to track the detection, reporting, and resolution of some type of problem. Trouble ticketing systems originated in manufacturing as a paper-based reporting system; now most are Web-based and associated with ...
Welcome to the home of anopen source trouble ticket system. Use this CGI script on your web site for everything from bug tracking and customer support to project management andto-dolists. Creating a trouble ticket is now as easy as submitting a web form. Thehelp desk softwarewill care abou...
The Smart Answer is not an advanced version of Trouble Ticket Express. Demo setup of the Trouble Ticket Express is available here. Technical support is provided by Rush Project Inc. The service is available on week days only. Response time is up to 72 hours for free open source software,...
A customer service trouble ticketing (or help desk) is an information and assistance resource that helps the resolution of computer problems.
There is a good selection of open source help desk software available for Linux. Since we last covered this type of software, our recommendations have changed. Here’s our rating for each application. Only free and open source software is eligible for inclusion. ...
Export logs for a support ticket Gateway logs are required for troubleshooting and creating a support ticket. Use the following steps to extract these logs. Identify the gateway cluster. If you're a dataset owner, first check the gateway cluster name associated with your dataset. In the followin...
I am running an excel ticket tracker for 6 Battalion help desks in my Brigade. I am trying to allow each BN to fill their unit's worksheet and have that information populate into a Brigade Master worksheet that can be used to look up any and all tickets that have been submitted from ac...
Export logs for a support ticket Gateway logs are required for troubleshooting and creating a support ticket. Use the following steps to extract these logs. Identify the gateway cluster. If you're a dataset owner, first check the gateway cluster name associated with your dataset. In the followin...
This article discusses some common issues that might occur when you use the on-premises data gateway with Power BI. If you encounter an issue that isn't listed here, you can use the Power BI Community site. Or, you can create a support ticket.Configuration...