Eric Williams Memorial Collection
Ratings for the Trinidad and Tobago Postal Services Reform Project were as follows: outcomes were moderately unsatisfactory, the risk to development outcome was high, the Bank performance was moderately satisfactory, and the Borrower performance was moderately unsatisfactory. Some lessons learned included:...
This study examines the change management aspect of the corporatisation of the Trinidad and Tobago Post Office. Interviews were conducted with key actors and the major unclassified documents were examined. An analysis of the sequence of events revealed a model of change management, but there is no...