Inspired a number of additional apps across TfNSW, for which the average time-to-market was between two to five days “This strategy is about so much more than standing up a CRM or running reports and dashboards,” said Elias. “It’s about unlocking data, making it actionable across a...
The customer summary Customer name Transport for New South Wales (TfNSW) Industry Transportation Location Sydney, Australia Number of employees 25,000 Case study Cisco public Business challenge • Lack of capability to identify high-risk behaviour at intersections and to prioritise those that require...
everything needs to be connected — from assets to customers. Once connected, these data points can provide an understanding of asset performance and customer behaviour. This can be as simple as providing insights into the real-time location of a bus and the number of customers...
transportnsw.info Organic and Paid Website TrafficDiscover how your top competitor’s audience surfs the web so you can tailor your website experience perfectly at every stage of the customer journey. Transportnsw.info’s traffic has increased by 0.07% month-on-month up to current organic search...
Transport for NSW have aninteractive dashboardfrom which you can manually transcribe (but not copy or download) the average school weekday patronage and average weekend daily patronage for each mode and each month. I’ve compiled a typical school week estimate using 5 times the average school we...
According to the department, it will continue to conduct research and utilise Opal data to improve the customer experience and address "pain points" that discourage public transport use. With the impendingavailability of Amazon Alexain Australia, TfNSW last month announced an inte...
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Equipping a cargo transporter with a remote control allows cargo to be lifted on and off a truck in a safe, precise and consistent manner while reducing the number of operators required for each lift. Allows operators to remotely control machines while providing a safer working environment. ...
Our number on priority is our customers. We have built relationships based on reliability and responding to our customer’s needs for more than 50 years. And, while we have grown from a one-truck option since our inception in 1971 to a fleet of 20+ vehicles, our commitment to your ...
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