Theater techniques put Translink on route to better customer service: Role‐plays change the mindsets of bus employeesBusesCustomer service managementTrainingTheatrePurpose ‐ Describes how Translink Metro, which runs the buses in Belfast, improved customer service through an award-winning training scheme...
After the TransLink presentation, city council voted unanimously to write to the CEO of TransLink and its board to reinstate the 480 bus. The West Vancouver express service, the 44 bus, will go between UBC and Dundarave. “The route 44 extension will provide a one-seat ride...