Check out if you're entitled to Delay Repay and learn more about how you can claim Delay Repay compensation if your train was delayed.
service providers with journeys bookable through the trainline offer compensation as part of the Delay Repay scheme. If you experience an unplanned disruption which delays your journey for more than 30 minutes, you may be eligible for compensation. Find your train companyhereto find make a claim....
Journey fine but 32 mins late in Glasgow. I tried multiple times to claim my compensation online to no avail. I am 76 and relatively adept with iPad but got so frustrated trying to claim gave up. Would be good customer service if you could refund me now please. L.MCINTOSH. ...
Will I get a refund if my train is delayed? Many train service providers with journeys bookable through the trainline offer compensation as part of the Delay Repay scheme. If you experience an unplanned disruption which delays your journey for more than 30 minutes, you may be eligible for com...
You can use Delay Repay to claim compensation if you're a Weekly Season Ticket holder. But, the amount of compensation you are entitled to depends on the ticket you have. For example, you may receive different compensation if you have an Anytime Day Return or an Off-Peak single than if...
Will I get a refund if my train is delayed? Many train service providers with journeys bookable through the trainline offer compensation as part of the Delay Repay scheme. If you experience an unplanned disruption which delays your journey for more than 30 minutes, you may be eligible for com...
If you’d rather, you can claim a fee-free refund before or after your train’s original departure time. Find out more on our SNCF disruption page. TER Tickets for TER trains are usually valid all day, so there is no compensation or refund available for cancelled trains. You can ...
I did not make a claim, so generously and quickly offered that same evening by the company, because I thought it was something for which Avanti could not be held responsible, but I was unhappy at how little help - and for such a short time - we were offered. My thoughts were with ...
If you’d rather, you can claim a fee-free refund before or after your train’s original departure time. Find out more on our SNCF disruption page. TER Tickets for TER trains are usually valid all day, so there is no compensation or refund available for cancelled trains. You can ...