Create and work with topicsCompleted 100 XP 8 minutes As mentioned earlier, a topic defines how a chatbot conversation plays out in Power Virtual Agents.Create a topicGo to the Topics tab on the side navigation pane to open the Topics page. On the Topics page, select New topic. Specify a...
You should also try to make your trigger phrases as unique to the individual topic as possible. This maximizes the likelihood the agent launches the correct topic as the user types what they need. For example, an agent might contain two topics. One called "Product Returns" and another called...
Learning Objectives & Training Topics Resources Included with Training Online Training Features Train anytime, from any internet connection and pause or resume as needed to fit training into your work schedule. Online courses are organized into individual lessons, so you build expertise step-by-step ...
Be sure you understand the order of the training topics and related learning activities. This can help you identify patterns in the training content, introduce training topics without referencing your materials, and answer questions participants may have about the training agenda. 了解培训流程。确保你...
The NPA itself organizes an annual meeting with workshops on a range of topics: everything from conflict resolution to English for postdocs. One seminar at this year's meeting, called 'Business Dining is Not About Food', taught etiquette for business lunches and dinners. Once they have picked...
work closest to frontline employees and customers. They are generally charged with executing top and middle management directives. This includes monitoring employees' workplace performances. Communication skills, conflict resolution, delegation and employee evaluations are some core supervisor training topics....
Become a leader in your local tech community: Host digital events, offer guidance to other students, and earn recognition that separates your resume from the pack. You will be trained in presenting on different technology topics. Being able to present something well is an important skill to have...
Choosing the right customer service training courses for employees is half the work done. The following programs are among those deployed in-house at my organization. They are also the courses many of our clients use extensively to train their employees. ...
Salespeople need sales training to feel out each conversation for themselves. Selling is a skill; it requires improvisation and being agile to mould around the customers expected experience. Salespeople drilled to only work within a narrow bones of a script will not be successful. To finish,...
– 确定培训主题 Identify training topics – 设立培训目标 Set training objective 第二步:搭建大纲 Step 2: Build training outline – 明确课程结构 Clarify the overall structure – 建立主体部分设计思路 Develop the roadmap of...