Expert customer service tips including training tips, best practices for dealing with difficult customers, how to leverage technology to improve customer service, and more.
Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader's Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made...
Vanessa shares her “cold approach” framework for seamlessly joining in on group conversations. Deal with Difficult People at Work Learn the transformative secrets to dealing with challenging colleagues at work in this bonus video. Vanessa unveils her step-by-step framework, where you’ll discover ...
The demands on expatriate managers have always been as much a result of the multiple relationships that they have to maintain as they are of the differences in the host-country environment. Those relations include family relations, internal relations with people in the corporation, both locally and...
I have been studying and practicing Sound Therapy on my own for many years and I felt that I had a pretty vast knowledge of it already, but I was floored by everything that I learned from Simone. It can be difficult finding a training for Sound Therapy, there is no governing body for...
that are relevant and engaging for you, these will only be set if you accept. Click "Accept all cookies" if you agree to the use of cookies by ICAEW. Alternatively you can manage your cookies by clicking ’Customise’. For more information on about the cookies we useview our cookie ...
However, 22% of retail employees say the training they received is inadequate—many more say they’re ill-equipped to deal with difficult situations. This guide shares what to include in your retail employee training program, with ideas and examples on how to motivate staff to learn. Click ...
Improving one's communication skills can help ease 20 situations when dealing with difficult clients. Your ability to effectively communicate in a variety of situations not only with internal clients but those 21 to the work environment is assessed on the course. The focus is on exploring issues ...
Get exclusive behind-the-scenes merchant stories, industry trends, and tips for creating standout brick-and-mortar experiences. Email here Subscribe Subscribe No charge. Unsubscribe anytime. Sell anywhere with Shopify Learn on the go. Try Shopify for free, and explore all the tools you need to...
It is in difficult conditions that young people can get the most training and leam how to solve problems in various circumstances.___ 相关知识点: 试题来源: 解析 正是在艰苦的条件下,年轻人才能得到最多的锻炼,同时学会在不同情况下处理不同的问题。反馈 ...