Employee involvement in a total quality management programme: problems in Chinese firms in Hong Kong. Management auditing journal, 14(12):8-11.Chiu, R.K., (1999), " Employee involvement in a total quality management programme: problems in Chinese firms in Hong Kong", Journal of Managerial ...
Total quality management -- a two-day programme.Announces the two-day Total Quality Management (TQM) programme. Concepts, techniques and related case-study examples of TQM; Features of the TQM; Demonstration of approaches and tools needed for impressive results; Sample programme schedule; More ...
A description of the methods to institute a Total Quality Programme by establishing a management process to recognise the needs of customers/ patients. Also the shaping or re-shaping of the provision of services which would be more convenient and attractive for customer/patients is considered.关键词...
An auto accident, an over- 在典型的情况,公认是明显和直接的。 一次车祸, [translate] aestablish programs for total quality management (TQM) or continuous improvement (CI) 建立节目为全面质量管理 (TQM) 或连续的改善 (CI) [translate] 英语翻译 日语翻译 韩语翻译 德语翻译 法语翻译 俄语翻译 阿拉伯语...
A European and Sheffield Hallam University Masters programme in Total Quality Management (TQM) is suggested on the basis of various principles and practices of TQM and flexible opportunities to the students for the development of their own expertise in the area of quality management. However, a ...
aQUALITYprogramme adopted by a firm for the continuous improvement of all aspects of its business. Total quality management involves the whole organization and requires employees to take responsibility for the quality of their work. Firms adopting total quality management approaches will tend to have ...
摘要: This article discusses a practical approach to the implementation of total quality management (TQM) and provides a case study to show how a company has benefited through a TQM programme.关键词: TOTAL quality management CASE studies INDUSTRIAL applications ...
Drawing on a major programme of research on employee involvement, three cases are analysed. They argue that the links between TQM and employee involvement are more complex than the TQM literature would have us believe and there are tensions between employee involvement and TQM. Finally, there is ...
This study examines the impact of employees' in-role behaviours; and organizational citizenship behaviours on service quality in a number of hotels, and of whom have a TQM programme. Are organizational citizenship behaviours, in-role beh... Cheung,Catherine - 《University of Strathclyde》 被引量:...
The development of a medical risk management programme based on the aviation safety approach and its implementation in a large ambulatory healthcare organi... Wilf-Miron,R - 《Quality & Safety in Health Care》 被引量: 157发表: 2003年 Efficiency and total quality management in health care organi...