Brewer (1993), “Total Quality Management in a College of Business: Operations and Administration,” Mid-American Journal of Business, 8 (2), 3-11.Falk, C. , Brewer, P. and Brewer, V. ( 1993 ), “ Total quality management in a college of business: operations and administration ”, ...
total-quality-management n. 1. 全面质量管理,全面品质管理(认为机构中每个雇员都有责任在各方面按最高标准工作的管理体系)a system of management that considers that every employee in an organization is responsible for keeping the highest standards in every aspect of the company's work ...
YP Gupta,D Ash - 《Production & Operations Management》 被引量: 37发表: 1994年 A study of the relationships between quality management practices and organizational performance in the shipping industry It is generally accepted that firms that pursue sound quality management practices will become more ...
That’s the “quality” in total quality management. The “total” indicates that the effort is one that touches every inch of every employee of an organization. As a methodology, however, total quality management has no widely agreed-upon approach. It does, though, draw from other tools and...
J Zeng,AP Chi,Y Matsui - 《Operations Management Research》 被引量: 21发表: 2013年 The Impact of Total Quality Management of Knowledge Management and Organizational Performance in Higher Education Institutions in Iraq The purpose of this study was to investigate the relationship between Total Quality...
摘要: This text examines total quality management for the building cleaning maintenance industry. It demonstrates how to motivate employees and focuses on the customer, applying a methodology demonstrated to be successful for teams in the past.
Total Quality Management (TQM) Deming Way Cheat Sheet Total Quality Management (TQM) is a comprehensive approach to improving organizational performance by focusing on quality across all aspects of operations. The Deming Way, named after Dr. W. Edwards Deming, is a set of principles and practices...
As Howard Weiss and Mark Gershon observed in Production and Operations Management, "the terms quality management, quality control, and quality assurance often are used interchangeably. Regardless of the term used within any business, this function is directly responsible for the continual evaluation of...
TQM is considered a customer-focused process that focuses on consistently improving businessoperations management. It strives to ensure that all associated employees work toward the common goals of improving product or service quality, as well as improving the procedures that are in place for production...
QUALITY INSTITUTIONALIZATION IN THE PUBLIC SECTOR: THE WISCONSIN DEPARTMENT OF REVENUE STUDY The relation between ergonomic principles and quality management initiatives, both, in the private and public sector, has received increasing attention in ... P Hoonakker,M Mceniry,P Carayon,... 被引量: ...