Get expert TOPdesk support services for efficient ticketing, problem-solving, and IT service management. Maximize productivity & streamline processes.
Challenge: Efficiently scale to support rapid global expansion TOPdesk 應用程式以前專門作為電腦版軟體銷售,直到 2003 年,公司才開始將其作為 SaaS 解決方案向使用者提供。轉換過程非常成功,客戶數量明顯增長,包括向國際市場擴張。 但是,隨著客戶群的增長,TOPdesk 需要形成自己的客戶支援方式。van Wijk 解釋:「無論...
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TOPdesk’s Enterprise Service Management software (ESM) lets your service teams join forces and process requests from a single platform. With customer support streamlined across your business, you’ll solve problems faster, communicate better, and offer more value to your customer. ...
TOPdesk’s Enterprise Service Management software (ESM) lets your service teams join forces and process requests from a single platform. With customer support streamlined across your business, you’ll solve problems faster, communicate better, and offer more value to your customer. ...
Oracle Identity Cloud Service displays the message, “You are not authorized to access the app. Contact your system administrator." or “There is a problem with your account. Please contact Support." Cause:The SAML 2.0 integration between the Oracle Identity Cloud Service TOPdesk app and TOPdesk...
If you have not already downloaded your data before your contract ended, one of your SaaS Main Contacts can contact TOPdesk Support to request a copy of your data from the backup. Upon this request, we’ll send you the data as soon as possible through a secure connection. All data comes...
TopDesk gives you an overview of all open windows, including minimized windows. With a single key press, you can instantly view thumbnails of all open windows, display windows belonging to the current application, or hide all windows to quickly access the desktop. ...
TOPdesk needed a new solution that would scale well and give customer support representatives always-on access to the support tool. The solution also needed to accommodate GDPR compliance regulations, which mandate that TOPdesk employees be able to access only the information customers permit them to...
Please contact Axonius Support if you have a version that is not listed and it is not functioning as expected. VersionSupportedNotes Topdesk API v3 and higher Yes For more details about other Enforcement Actions available, see Action Library....