Easily integrate your tools with TOPdesk. Everything you need to know about the TOPdesk API and how to use it.
Connect TOPdesk with your favorite tools thanks to our endless integrations and API Opens in new tab /> The latest content for service professionals Knowledge management best practices for your IT service desk 27 February 2025 Discover practical knowledge management best practices for your IT servic...
[ Base URL: /tas/api ] /swagger/visitors_specification_1.1.0.json TOPdesk - Website Send email to TOPdesk Visitors Get visitors Create visitors Get visitor by id or number Update visitor Archive visitor Get files attached to a visitor
Reading through all the documentation can be intimidating, whereas a checklist can be too brief. Inspired by thesession on WCAG 2.1atNCDTof 2019, this post summarizes each success criterion; hopefully creating a middle ground between the full specifications and a checklist. ...
Also the asset management module is awesome, fully customizable and API based. And although the actions and action sequences are a bit harder to learn, once you master them the options for automating are endless.CONS No cons yet. Although the reports can be a bit meh, but you can connect...
3. Change in the imported media the values of the variables topdesk_api (URL), topdesk_password, topdesk_user. The topdesk_status is the default status for creating a new TOPdesk ticket. For more information about the Zabbix Webhook configuration, please see thedocumentation. ...
TOPDesk::request('GET','api/incidents/call_types', [// Optional array to be sent as JSON body (for POST/PUT requests).], [// Optional (search) query parameters, see API documentation for supported values.], [// Optional parameters for the Guzzle request itself.// @see http://docs....
Supported:ITSM collaboration and documentation Supported:ITSM reports and dashboards ITSM asset management Features Supported:Configuration mangement Supported:Asset management dashboard Supported:Policy and contract enforcement Change management Features
NoYes Entry-level Setup FeeNo setup feeOptional Additional Details—The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for ...
See our API release note about 'bulk linking Asset cards' and the Asset Management API documentation for more information. Knowledge Management Performance improvements and breaking changes in Knowledge Base API - TOPdesk Labs: the performance of the Knowledge Base was improved. As a consequence, the...