Find ideas for training activities here.8. Role-playingSimilar to group discussions, role-playing specifically asks employees to work through one aspect of their jobs in a controlled scenario. They'll be asked to consider different points-of-view and think on their feet as they work through ...
Best for: Frontline customer service teams, call center agents, and support representatives. Top providers: Zendesk Academy, Skillsoft, Udemy. 6. Effective team communication training Effective team communication programs help employees improve the way they share ideas, listen to others, and collaborate...
Discover innovative recruitment ideas that can boost your organization's ability to attract and hire top talent.
Many businesses offer ongoing training programs, allowing employees to expand their skills and stay up-to-date with new ideas. Implement professional development stipends Offering annual or quarterly development stipends empowers employees to invest in their growth however they see fit, whether that’...
If your company can harness the power of AI for employee training, you’ll create personalized training programs that basically cater to the specific needs of your workforce. This not only boosts engagement but also ensures that employees acquire relevant skills and knowledge. AI-driven training ...
Strong managers create an open environment where employees feel comfortable asking questions, voicing concerns, and offering ideas. They also teach staff how to communicate with customers in a way that builds trust—whetherexplaining a product, handling a return, or responding to a complaint. ...
It’s well known that engaged employees have higher retention rates and increased productivity due to reduced absenteeism, better overall well-being, and a sense of psychological safety that lets them freely share their ideas. Creating an environment where workers feel respected and have a sense of...
Do you spend a lot of time thinking about your business and ways that you can grow or expand? Some of those ideas might seem far-fetched or out of reach. But why do they have to be? What personal and business goals would you hope to achieve by starting your company?
It’s imperative for any organization to invest in each employee’s ability to participate in effective collaboration. Leaders can make this happen with interactive training sessions andteam building activities. You might also encourage employees to participate inprofessional development programsto help the...
We offer strategies for keeping employees engaged and insights on the best ways to attract and retain top talent.