But while it can be great to foster these attributes, we have pinpointed these ten as they are particularly great for boosting performance, advisor happiness and customer retention. However, it’s not enough to just recruit for these skills, you need to develop and maintain them. By following...
It all hinges on how socially aware you are and whether you know what good social skills look like. If you think of the best customer service advisor that you’ve got, I would virtually guarantee that those people have high emotional intelligent. The issue is that, while those people are ...
The Top Ten Customer Service TipsRobert Moment
With my apologies to David Letterman, let me present (in my opinion) the Service-Inspired Top Ten Customer Service Mistakes made by leaders of corporations, customer service reps and their managers. 10.Lack of knowledge about how much a lost customer can cost your company –in fact, you have...
This is part one of a two part article. Successful business owners understand that everything relies on good customer relations. Herewith, the top ten tips to help you provide for your customers needs and keep them loyal to you.
Empathy lets you see and provide for your employees’ needs––a one in ten-million motivator. Having high empathy means you understand your team’s work at ground-level. It means you possess a strong set of active listening skills. “I worked with a director once who couldn’t gain the...
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Customer Service Concerns: According to our The Hartford’s home insurance review, some customers report dissatisfaction with The Hartford’s service. Top Ten Insurance Companies If you’re looking to compare insurance quotes but don’t know where to start, this compilation of the nation’s top ...
As with soft skills, we gave our respondents a list of hard skills and asked them which they considered to be most important. Again, they could select up to five choices and these results reflect the top ten most important hard skills as selected by our respondents. ...
Curvearro is theleading digital marketing agency in India, and they have a highly qualified team of 250+ who are experts in marketing and sales. In the past ten years, Curvearro has worked with almost 1500+ organizations in various sectors like banking, finance, eCommerce, and other commercia...