NPS Scores for Top Companies (Ranked Highest to Lowest) 1. Princeton Mortgage, NPS score = 98 Princeton Mortgagewas founded in 1983 as a licensed mortgage banker and is backed by a 100+ year old multi-faceted real estate brokerage, investment, and insurance company. ...
NPS Reports NPS Blog CustomerGauge × Thank You! Your score has been submitted - it will appear shortly. by Sabrina Tessitore Currently Trending NPS Financial Services / 27 Banking NPS Scores 2023 by Cvetilena Gocheva In SaaS, product and marketing should work in tandem to drive customer ...
InbuiltNPSscore tracker chart to categorize and show real-time NPS scores on a time chart. Supports integration with 40+ third-party tools. Pros: Multi-channel reach to consolidate feedback data under one tool. One of the best in-app NPS benchmarking tools. Cons: No downloadable or on-pre...
In the case of NPS, customers are categorized into three groups: Promoters, Passives, and Detractors. This depends on how they answer the standard survey question. Promoters (scores of 9 and 10)represent the most enthusiastic and loyal customers. They are more likely to act as brand ambassador...
Offers basic data visualization and reporting tools to track NPS scores over time Cons Primarily focused on NPS surveys, limiting its use for ther types of surveys Customization options for surveys and reports limited compared to some survey platforms Rating 4.7 Free Option To get pricing estimate ...
Boosting Net Promoter Scores® (NPS): Customers feel more satisfied due to the hyper-personalized experience. Strengthening customer loyalty: If customers are satisfied with their experience, they’re more likely to purchase from a business again. Increasing conversions: Higher engagement from your cu...
(Calix) The Net Promoter Score℠ (NPS®) has become one of the most popular ways for companies to measure customer satisfaction. For service providers, subscriber retention is the lifeblood of your business. NPS is a quick way to determine if subscribers are happy—but there is a r...
Plus, it lets you measure customer experience using metrics like NPS scores and ratings so you can improve an existing product or feature from direct customer feedback. What You Will Like: View the number, percentage, and source of clicks on any element, such as buttons, links, images, etc...
This AI survey tool offers advanced reporting features that provide a complete analysis of not just the scores for your CSAT surveys, NPS surveys, CES surveys, or analyze the responses to generate in-depth reports but also analyze the open-text feedback to gather insights from unstructured data...
interactive knowledge base that provides personalized support to customers. You can pack your knowledge base in an in-app widget and give it an elegant, brand-aligned look and feel. In addition, Stonly enables you to build user guides,NPS surveys, and a lot more using pre-designed templates...