Hence, it is safe to say that these jobs involve a high degree of customer service skills. While you may think that customer support skills are only applicable in retail or sales jobs, that is not true. Customer service skills are transferable to other types of jobs. For instance, the ...
The article presents the top 10 information technology (IT) skills that are in demand. It includes business process management, methodology and modeling, database expertise, messaging and communications skills, Project Management Professional certification, workers who know data mining, and employees with...
As the competition for technical talent heats up, L&D teams can use this report to inform their skills-identification process for critical tech roles.
Good customer service focuses on carefully listening and responding to your customers’ issues and requirements. If you are not constantly searching for prospects to enhance your customer service skills, then your relationships will fester with time. The top 5 ways agents can improve customer service...
Providing mentoring and support to those around you also helps keep a project on track by saving time on training and lets organizations retain employees who might lack specific skills. 8. Team building The ability to bring a team together is a soft skill ERP project managers must possess. ERP...
Tech Support Specialists 4.7 average rating Zendesk Specialists 4.6 average rating Community Managers 4.8 average rating See more skills Admin and customer support projects for your most pressing work Project Management Get your projects done on time and within your budget with expert management of the...
1. Technical support, delivered insimpleterms There’s a big difference between understanding technology and making technology work for others. It takes a real expert to analyze the unique business needs of a customer, and give a solution in simple terms that’s devoid all tech jargon. ...
At entry level, we look for generic skills like proficiency in any kind of programming language, with Java or C++ being the most common among university hires. The other skill we seek is quality assurance or quality engineering, which could in...
In the data-driven world, some of the data analyst skills that should be achieved can no longer remain optional but have grown to be part of the job itself. It is expected that big data will bring a market to $77 billion by 2025; hence, the demand for highly analytical professionals ab...
Land Your Dream Job With Strong Tech Skills It’s no secret that computer skills have become vital for securing a good job. And even if they aren't an absolute necessity, having these tech skills can give you an edge over your competitors. So if you already have these skills, don't fo...