During tire testing this year, a set of test tires from another brand our team was evaluating arrived with a visible flat spot from the factory and a second tire would not balance properly. Our local retailer/installer is a highly-rated shop with a very experienced owner. We spoke to the...
First vehicle was done and then the supervisor informed me that the installer had cracked the center cap and would need to order a new one. Not pleased. Then the second vehicle I was getting the tires rotated on went into the bay. The supervisor then informs me that a lug nut on one...