borne by the consumer. Some sellers will provide prepaid return labels, and consumers can return the goods through designated express channels. How long does it take to return a refund? It usually takes 7 to 10 working days from the seller receiving the returned goods to the refund being rece...
场景3: 在一个已经完成发货的已拆包订单中申请一个SKU的推荐 The return and refund can be managed in 2 ways 退货退款可以按照以下的两种方式进行操作 进入订单>>退货退款管理页面,查看退货申请 进入订单>>订单管理页面,查看有退货申请状态的已拆包订单,点击状态,页面跳转到退货退款管理页面 点击订单上的接受取消...
the reason for the return and try to provide alternatives, such as a partial refund or product replacement. If the buyer insists on returning the product, the seller should clarify the return process and return address. (2) Set a reasonable return policy The seller should clearly specify the ...
There are various types of refunds on TikTok Shop, such as the returnless refund, partial refund or speedy refund. This, as well as who pays the costs of return shipping, depends on your specific situation. How do TikTok Shop returns and exchanges work?7 You have 30 days after package del...
Avoid Off-Platform Transactions: Do not agree to conduct transactions outside of TikTok, as this can lead to scams. Understand Return and Refund Policies Familiarize Yourself with TikTok Shop’s Policies: Knowing the return and refund policies will help you if you need to return an item or req...
Refunds and Returns: TikTok requires sellers to have a clear refund and return policy in place. Sellers must provide refunds or exchanges for faulty or damaged products and address customer complaints in a timely and professional manner. Customer Service: TikTok requires sellers to provide excellent ...
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Establish clear policies: Ensure that your return and refund policies are communicated to customers, including any time limits or return restrictions. Provide good customer service: Respond promptly to customer inquiries and be willing to work with customers to find a satisfactory resolution to their ...
Shoppers can also manage their orders within the app, with options to track, cancel, or return their orders. TikTok Shop for Partners If you offer an ecommerce service that could help sellers and creators sell more on TikTok Shop, you could also apply to be a Partner. TikTok Shop will ...
Under the TikTok Shop Buyer Protection Program, customers have the flexibility to request a return within 30 days of delivery, and can extend this window up to 90 days. These measures, combined with the use of machine learning models and algorithms, help keep the platform and its users safe....