Testing every company’s ticket management software can be time-consuming, so we’ve done the work for you. Here’s a comparison ofpricing,features and reviews for some of the best event ticket companies. These platforms have the potential to enhance your ticketing experience and elevate your e...
Find the top Ticketing software of 2025 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.
Ticket management Ticket management in ticketing software works by creating a unique record, or "ticket," for each customer's issue or request, allowing support reps to track and manage these cases systematically. Service reps can update tickets with notes, assign them to team members, set priori...
Vision Helpdesk has four products: Help Desk Software (a multi-channel help desk), Satellite Help Desk (a multi-brand help desk), Service Desk (an IT service management solution), and Live Chat Software (an online chat solution). The pricing of those products depends on how you choose to...
Mistakes to avoid when buying ticketing software What to ask on a demo call about IT ticketing systems Conclusion When you are a small business, the aim of your choice should be ROI, value, and scalability. Therefore, finding a system that meets your needs at an affordable price is the ide...
Rating: 4.6/5 ⭐️ (4+ reviews) This is a cloud-based helpdesk and customer support software with an interface that’s easy to use. Aside from a centralized support system with ticket management, it also has knowledge base features. If you’d like, you can look into SysAid, a servi...
Recent user reviews “It can be integrated with project management tools like bitbucket, confluence, which helps to keep track of project status, issues etc.” -Meet P. “I think Jira's weak point is [its] ease of use. It is a tool that has a fairly slow learning curve and is not...
Help Center Gain in-depth knowledge on how to use HelpDesk ticket management system and get the most out of it. Visit Help Center › Frequently Asked Questions What is a help desk? Help desk software is a tool that serves a wide range of customer support activities. You can organize mess...
HappyFox– Best for Streamlined IT Ticket Management Jira– Best for DevOps Teams Show more You can trust Geekflare At Geekflare, trust and transparency are paramount. Our team of experts, with over 185 years of combined experience in business and technology, tests and reviews software, ensuring ...
SLA management Perfect for: Organizations desiring a full ITSM solution in addition to ticketing and help desk software Pros: Comprehensive customer support and ITSM capabilities can enhance cost optimization if you plan on utilizing all of its features ...