Ticket Management systemsare ideal for companies dealing with 100’s of tickets on a daily basis. When an agent responds to a customer immediately, he is more likely to remain faithful to your brand. The software ensures that no tickets are missed with the Omni-channel inbox helping you conne...
We had been using a previous ticketing site for our fundraising event and we decided it was time to do an audit and researched other companies. We came across TicketSpice and were not only impressed with the lower rate (we are a nonprofit) we loved all the additional features and support ...
Something unique about Ticketor is that we build almost all the code in-house, and by our own engineers. We do not acquire code, we do not acquire other companies and integrate with them, we do not buy other software and integrate with them and we do not offshore co...
Scan modes Easily switch between Check out, verify, and check in modes. Every scan is logged and can be later exported to a spreadsheet. Local database Our advanced syncing technology keeps an exact copy of the server database, right on the iOS device. This is the foundation to allow of...
I would recommend HoldMyTicket. They don’t treat you like you're not relevant, like some of the bigger ticket companies, I don't feel like a client number. I feel like a client. -Fred Slow., Duke City Championship Wrestling I can honestly say that HoldMyTicket has been the greatest...
To the fullest extent permitted by law, you release and covenant not to sue Ticket Division, its affiliated companies, and our and their respective officers, directors, agents, joint venturers, employees, legal representatives, and suppliers from any and all claims, demands and damages (actual ...
I really wish all companies had someone as attentive and reliable as he was with ticketpeak.-The site is very easy to maneuver through. At first i wasn't sure what to click and where to go but after playing around a little bit, it was mostly self explanatory and most people would ...
Ticket management software can provide insight into ticket status, such as how long the ticket has been in the system, whether the client has received updates, which team is dealing with the issue, and if the ticket is on hold or being actively resolved. Administrators can also customize alert...
Choosing the Right Ticket Routing Software If you don’t already use one, investing in a help desk ticketing software is one of the first steps you need to take to manage your ticket routing and overall support operations. Listed below are some of the must-have features to look out for in...
OneDesk trouble ticket software allows users to add notes, documents and more to a ticket, enabling teams to track tasks end-to-end with ease.