Education Management, 201-500 employees Used the software for: 1-2 years Overall Rating 5.0 Ease of Use 5.0 Customer Service 5.0 Features 4.0 Value for Money 5.0 Likelihood to Recommend 9/10 Reviewer Source Source: Capterra October 8, 2019 Share Review "TicketSetup - easy-to-use tool for...
osTicket is being used as the ticketing management tool, for customer and internal activities to be accomplished by each member of the company or department. Pros Merging duplicated tickets that are related to the same topic Ticket view permissions ...
With the help of Capterra, learn about TicketSpice - features, pricing plans, popular comparisons to other Ticketing products and more.
SLA Management with Alerts: Happyfox’s SLA management tool monitors the time remaining before a ticket breaches its SLA. It sends timely alerts as a ticket approaches its SLA deadline, prompting the reassignment or escalation of the ticket to ensure compliance. This proactive approach helps in ma...
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Verified User in Education Management Mid-Market(51-1000 emp.) Validated Reviewer Review source: G2 invite Incentivized Review Apr 19, 2023 "The best ticketing ever" What do you like best about osTicket? Os tickets were very useful as it is very fast and accurate What do you dislike abou...
Free Ticketing SystemFreeScoutFreeScout is open source and free helpdesk ticketing software featured with seamless integration to your email. Use shared inbox to improve transparency within organization. Free Ticketing SystemhelpyHelpy is multichannel free IT help desk software integrated with Mailgun, ...
Live Chat Connect channels What’s in "Tickets to handle" Find all the open tickets in the "Tickets to handle" section. Live Chat Use HelpDesk 3 simple steps to get started with HelpDesk Discover how to start using HelpDesk as your ticket management tool. Live Chat Set up account Lo...
Tickets represent the most valuable point of contact between the users and the staff responsible for the management of a service, allowing for the resolution of any issue or incident related to it. These types of interactions are ubiquitous across practically any industry field. Though the most ...
BookMyShow also mentioned that it has been working closely with the police and regulatory authorities during their investigation around ticket scalping.”Our authorised representatives and senior management have been available as required by the authorities, ensuring full transparency in sharing all necessary...