it would be handled by a motor vehicle accident fund (MVA Fund). You would be the client of the MVA fund. Like any organisation, the MVA Fund has its performance scorecard, and the timely and fair settlement of your claim would form part of its performance objectives...
the Agency is authorized, if the trip has not yet begun, retain or claim as compensation half the agreed price of passage, as well as require the total amount of damage, if it exceeds half the above prices.