The Consequence of Service Quality, Customer Perceived Value and Customer Satisfaction on Behavioral Intention: An Empirical Study in a Passenger Train Service ContextService QualityCustomer Perceived ValueCustomer SatisfactionBehavioral IntentionTrain Service...
Ying-Feng Kuo, Chi-Ming Wu, Wei-Jaw Deng (2009): "The relationships among service quality, perceived value, customer satisfaction, and post-purchase ... YC Chen,陳彥君 被引量: 263发表: 2009年 The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on...
Feelings of environmental responsibility activate personal norms, and these norms induce the intention to engage in pro-environmental behavior19. According to the NAM theory, there are four components to pro-environmental conduct: the behavioral intention, attribution of responsibility, personal norms, and...
Among them, motivation is the main driver of behavioral achievement, while opportunity and ability moderate the relationship between motivation and behavior (Maclnnis et al. 1991). So far, the MOA model has been widely used in many research fields such as tourism behavior (Supryadi et al. ...
Each time you begin the practice smell a specific aroma or do some behavioral movement and then do the breathing. After a while the aroma or behavioral movement will become the classically conditioned cue to trigger the effortless breathing. Use role rehearsal and conditioning to generalize the ...
The theory of planned behaviour states that actions are the consequence of rational decisions, which are based on information and knowledge. The first step towards sustainability is to get knowledge (Miller, 2001; Emanuel and Adams, 2011), as it may influence a person's values, mental state, ...
He and other more scientifically oriented people might help greatly by shoring up our “foundation”, behavioral tendencies, etc. but the idea that we don’t know enough to proceed in our defense is absurd…as is the idea that it is not bespeaking deeply considered philosophy, but merely ...
The objective of this study is to examine the work engagement as an intervening role between polychronicity/task-switching behavior and job performance as well as turnover intention. In this study, we use two types of behavioral outcomes related to task-switching behavior; “server job ...
This work examines the connections between service quality (SQ), service value (SV), customer satisfaction (CS), and customer loyalty (CL) within the healthcare industry. In addition, we seek to provide empirical evidence regarding the impact of differen
The use of social media influencer collaboration is growing exponentially. This study explores the persuasive power of influencers on followers’ perceived brand credibility and purchase intention by applying the elaboration likelihood model of persuasio