aCustomer relationship management (CRM) is a multifaceted process, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that firms have an intimate knowledge of their needs, wants, and buying patterns. 顾客关系管理 (CRM) 是一个多面的过程,斡...
aCustomer relationship management (CRM) is a multifaceted process, mediated by a set of information technologies, that focuses on creating two-way exchanges with customers so that firms have an intimate knowledge of their needs, wants, and buying patterns. In this way, CRM helps companies understa...
As your business grows, the management of multiple areas of your business will increase in complexity. The appropriate ERP solution for your company should be capable of keeping abreast of the increased complexity in all areas of your business, likecustomer relationship management (CRM),inventory, a...
Practice has proved that, by virtue of EAS is to provide a strong customer relationship management tools to support, to achieve a complex net Ya membership card rebate promotion policy and management, attendance and revenue are thus improved by 10%. ...
A Customer Relationship Management ecosystem that utilizes multiple sources and types of information conjointlydoi:10.1109/dest.2012.6227911Omar Khadeer HussainElizabeth ChangVish RamakonarTharam S DillonIEEEIEEE International Conference on Digital Ecosystems and Technologies...
Christopher Bull 的文章“Strategic issues in customer relationship management (CRM) implementation”的中文翻译 有知道的给小弟指点个迷津把 我是论文用 Strategic issues in customer relationship management(CRM) implementationChristopher BullDepartment of Business Information Technology,Manchester Metropolitan University...
Customer Relationship Management (CRM) database accessed to update value of customer. CRM database deadlock detected. Transaction rolled back. When the transaction was retried, the customer data indicated that no business was to be done with that customer, as it had defaulted on its payments. Co...
5. Reduce response times with a ticket management process Nothing kills a good customer relationship faster than bad customer service. Here’s a real example we heard from a SuperOfficer: “Two weeks ago, I received a $1,000 invoice from a local electronics chain. It was for a computer t...
Automating a customer relationship management (CRM) system Small businesses should automate their customer relationship management (CRM) system as soon as possible in order to increase efficiency and optimize their sales processes. Using an automation tool makes it easier to track customer interactions, ...
Learn what is customer value management and how Infobip helps telcos deliver value at every touchpoint throughout the customer journey and their entire lifecycle.